Advice You Will Ignore

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Since posting my story of burnout, I have had no less than 5 conversations with people in similar places. All people in the so-called helping professions, all doing good work, all exhausted.

I used to teach classes on self-care, but if I did it now, I wouldn’t call it that. Because sometimes, the most self-loving thing you can do is walk the hell out the door, never to return. And I’m not really interested in helping uphold failing systems that rely on the sacrifices of good people to survive.

But, I do recognize that exhausted people have very little capacity to effect change, or to fight for their own liberation. And if giving someone the tools to conserve even a portion of their energy for their own use gives them margin to effect change, then it’s probably worth doing.

Here are some things, in no particular order, that I wish I had learned and taken seriously early in my career. Many of them I have shared before, while others I have only recently learned. None of them are definitive – in most cases, they are starting points for you to investigate. Most of them are inexpensive, or can be budgeted for. None of them involve spa-days or pedicures.

I also want to say that you will probably ignore all this. I did, and I was the one teaching it. But I really wish I hadn’t.

The most important thing you can do, if you want to change the world, is to survive long enough to do it. It has been my experience that dead people have very little influence on society.

  1. Buy yourself a calendar, and write things down. A calendar is an integrity document – things that go on it are promises to yourself and others. Important things get scheduled. Schedule non-work things – lunches with friends, trips with your spouse, doctor visits – just like you would an appointment. Guard these against work intruding.
  2. You need a few people you can trust without question. Schedule regular time with those people.
  3. Make friends who have nothing to do with your work. You are more likely to keep up with friends if you schedule them as appointments. Like, the 3rd Friday of the month at 3 PM is always “Coffee with Judy” on your calendar.
  4. Related to #3 – the more standing appointments you can have, the less you have to think, and the fewer decisions you have to make. Set it as a recurring meeting in your calendar and then you never have to think about it again. This can be everything from the barber to the gym to the therapist to the coffee shop. I had a period there where every Tuesday afternoon from 2-5 was just when I did my writing, and every Wednesday morning I met with my direct reports.
  5. Remember always that you, as a person, are nowhere near as important as you think you are to anyone at your work. If you dropped dead tomorrow, they would have your job posted before you were in the ground. If removing you from the picture will kill it, it’s already dead and you are just paying for it to stay alive with your energy.
  6. Decisions you make when you are Hungry, Angry, Lonely, or Tired will probably be bad decisions. If you feel any of those things and are facing a big decision, HALT. (Get it?)
  7. Sleep is everything. If you aren’t getting at least 7 hours of sleep (without self-medicating) on a regular basis, do whatever you need to do to make that happen.
  8. A surgeon must protect her hands to protect her ability to work. You must protect your energy for the same reason, and just as rigorously. Energy is like money – it’s easier to spend less than it is to make more.
  9. Develop a life and an identity apart from your work. You won’t always be Pastor Sarah, but you will always be Mom. So maybe don’t invest so much energy in something that won’t last.
  10. Read books and watch movies that have nothing to do with your work.
  11. Find affordable luxuries to pamper yourself with. You are unlikely to go broke because you bought the good face soap rather than the generic, but the good soap will make you feel special every time you use it.
  12. Take the vacation. In blocks of 5 days in a row or more.
  13. Develop rituals in your life. They will ground you and give you things to do when you don’t know what to do.
  14. The more options you have in any given situation, the better you will sleep and the more peace you will have. Fight to have as many options as possible.
  15. Eat the best food you can afford. It is both fuel and pleasure.
  16. Daily exercise – even if it is just a walk around the block or riding your bike to work – is crucial. And no, all the steps you get in while at work doesn’t count.
  17. You are probably dehydrated.
  18. The temptation to use chemicals to manage your state is overwhelming. A “beer after work” is easy to become a “bottle of wine after work”. Find non-chemical ways to manage your state.
  19. If you don’t work from your home, figure out how to turn work off before you walk in the door of your house. Transitional rituals (like stopping at the coffee shop on the way home, or silencing your phone after you park the car in the driveway, or walking around your garden before you go in the house) can help with this.
  20. If you do work from home, figure out how to signify when you are done with work – like, closing the laptop, or shutting the door to the office. I will often walk around the block when I’m done, as a way of telling myself I’m “walking home”.
  21. There are no such thing as guilty pleasures. Like what you like. If that is eating ding-dongs while listening to Taylor Swift, own that shit. The sheer amount of guilt people will try to put on you is nearly endless, so don’t guilt yourself.
  22. Your ability to survive long-term in a world filled with ugliness is directly related to how much beauty you have in your life. Beauty is like Vitamin C – your body needs it, and yet cannot store it.  Search for beauty and surround yourself with it like your life depends on it. Because it does.

On the Other Side of Burnout

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I’m not sure when it happened.

Maybe it was taking Nancy off the ventilators and watching her die as a result of the drugs she just couldn’t beat. Maybe it was when Liz died when relapsed and someone gave her laced heroin. Or before she died, when she was severely sexually assaulted and then went back to the guy who did it. Twice.

Or maybe it was when Eric was murdered in front of me, or when I visited Steve in jail after he killed another guy, or when I watched the woman I promised I would sit in the dark with, die while I watched.

But I don’t know. Maybe it was when trusted employees tried to destroy what I had spent years building, or when I got pulled out of the mothballs when the news needed a talking head on the 10th anniversary of my friend Martha’s murder, or maybe it was just when I realized the big church that wouldn’t give us any money was going to keep referring people to us.

I don’t know when it was, exactly. But at some point, I burned out. I just couldn’t watch my friends die anymore. I just couldn’t keep going. But at the time, I didn’t know that, either.

Twelve years. For 12 years I did that work. I was the person you called when you had no one else to call.  Sometimes that looked like fighting the hospital bureaucracy that wanted to discharge you to the streets when you had no home and sometimes it looked like fighting the city that said you didn’t deserve to eat, but for 12 years, I was that guy. I was really, really good at being that guy, too. Hell, I even liked being that guy.

Not long ago, I tried making a list of the people I loved who died from poverty in those 12 years, but they all tend to run together after a while. I know it was dozens. Sometimes they visit me in my dreams. Every winter people I loved would freeze in the woods, and we would find them after the thaw. I still get triggered by snow – I feel anxiety creeping into my bones when I watch the winter weather forecast.

I taught classes on self-care, but like many before me, I was better at coaching than I was playing. It isn’t that I didn’t have good boundaries – I did, and do. I just didn’t know when to quit. I didn’t know how to stop.

In 12 years I had one vacation that lasted more than a week. The first five of those 11 years I barely made minimum wage. My wife had a heart transplant in 2015, and within twenty-four hours I was doing crisis management on the phone while she was in a medically induced coma beside me.

It wasn’t that I was bad at my job – I was really, really good at my job, actually. I was just tired. I was tired, but I couldn’t sleep. I had a whole year there where I could not sleep unaided. I would have nightmares when I was asleep, and panic attacks when I was awake.

And then, in 2017, the depression came on like a wave and damn near killed me. I was just self-aware to recognize it for what it was, and I got some help. And once the fog lifted, once I wasn’t standing in the storm anymore, I realized I needed to stop. It wasn’t so much self-care at that point as it was survival.

After the fog lifted that fall, I knew I had to leave. I had to. So, nine months later, I did.

* * *

It was three and a half years ago that I drove a U-Haul 12 hours across the country and pulled up in front of an apartment building that would be our home for the next six months while I found us a place to live.

I didn’t just need a rest, I needed to build something new. I needed to learn how to be a different sort of person. I needed a new way to be Hugh. A way that was kinder to me, and to the people who love me. And it’s happening, albeit slowly.

I’m prioritizing my health these days, which means I don’t get as much done as I used to. Adrenaline is, after all, a hell of a drug. I sleep at least six hours most nights. I prioritize movement, and I’m attentive to what I eat.

Things don’t happen as fast as they once did, and I get tired faster than I used to. They say that goes away over time, and it has some, if slowly. I still have trouble sleeping, but not as much as I used to. I have a lot of anxiety around money, but that has always been true. For years, my fundraising strategy involved crisis, You don’t have to be Freud to see that was unhealthy, even as I try to find sustainable ways and methods to replace it.

My family is a day trip away, and that feels pretty amazing. When Dad died in 2020, it was a tremendous gift to be so accessible, even in the midst of a pandemic. I have always been better at loving than being loved, but these days I am trying hard to learn how to do that, too.

While still committed to justice, and perhaps even more so than before, my work is much more behind the scenes than it once was. I’m on no reporters speed dial.  I have more influence and fewer adversarial relationships now than I did in those days. I am pastoring a small group of people who don’t need me to survive, but who just love me because I am me. Unlike my first 12 years of ministry, I can give my home address to people I minister among.

Like all of you, I have had to do this while trying to survive a pandemic. This is exhausting, but a different kind of exhaustion. At least now, I don’t feel like I’m the only one interested in my trying to survive.

And holy hell – I have hobbies now. Things I do for pleasure. I have off-time. I have moments of joy.

Should you find yourself where I once did, I don’t really have any answers for you. I just know that sometimes you can be really good at something, and yet that thing can still kill you. I, unlike many folks I knew, survived. I buried people who didn’t. I don’t know how or why, but I squeaked through, and I made it out the other side.

I’m older now. I am not as strong as I once was, but think maybe I am wiser than before I began. At least I hope I am.

But most of all, I’m glad I’m still here.